Truck dispatch for owner-operators & small fleets
Truck dispatch for owner-operators & small fleets
Legal
The ground rules for using our website, carrier portal, and dispatch services.
This document is a plain-language template and has not been reviewed by an attorney. It should be reviewed and approved by qualified legal counsel before it is relied on.
By creating an account, sending us a message, or using the VN Dispatchers website, carrier portal, or dispatch services, you agree to these terms. If you do not agree, please do not use them.
The website, carrier portal, and dispatch services are operated by Velo Nest LLC, a Florida limited liability company, doing business as VN Dispatchers. In these terms, "we", "us", and "our" mean Velo Nest LLC doing business as VN Dispatchers.
VN Dispatchers is a dispatch service. We search for freight, negotiate rates, communicate with brokers, and handle related paperwork on your behalf. We are not a motor carrier and we do not haul freight, and unless we tell you otherwise in writing we are not acting as a freight broker.
We do not force-dispatch. A load is booked only after you have approved it. You remain the motor carrier and are responsible for the safe and lawful transportation of every load you accept.
Our dispatch fee is agreed with you before we begin dispatching for you and is shown on each invoice and settlement. Fees and payment terms may differ by carrier, so the terms agreed with you in writing apply. We do not hide fees.
Freight availability and rates depend on market conditions that we do not control. We work to keep you loaded on profitable freight, but we cannot guarantee a specific number of loads, rates, or income.
There are no long-term contracts. You may stop using our services at any time by telling us. We may also suspend or close an account if these terms are broken or if we are unable to verify required authority or insurance. Loads already booked and any fees already earned remain subject to these terms.
To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages, or for loss of income or opportunity, arising from your use of the website, portal, or services. Nothing in these terms limits liability that cannot be limited by law.
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
We may update these terms from time to time. The current version is always available on this page.
Questions about these terms can be sent to VN Dispatchers by phone at (754) 251-4435 or by mail at 7901 4th St N, STE 32899, St. Petersburg, FL 33702.
